We repair and refurbish Kamilah Willacy bags if you are not able to find a local jeweler to service your repair. Please email firstname.lastname@example.org with details.
For all repairs, we require that the bag is sent to us. We have found that because of the hand-crafted nature of our products evaluating a repair from an image is not sufficient therefore we will need to review the item before understanding your repair needs. We will email you a shipping label if you are in the US to evaluate the bag. We will then confirm whether we can do it and if we can, we will inform you of the cost and length of time to repair the bag.